Last updated: September 28, 2026
This policy explains how shipping, returns, and refunds work for orders placed with Alberth Aviation. It is part of our Terms and Conditions.
Shipping
We currently ship to addresses within the United States. Shipping charges are shown at checkout or included with your quote. Large or heavy equipment may ship by freight. Delivery dates are estimates and are not guaranteed.
Please inspect every shipment when it arrives. If there is visible damage, note it on the delivery receipt before signing and contact us right away so we can work with the carrier.
Returns
If an item arrives damaged, defective, or different from what you ordered, please contact us promptly. All returns require our approval before the item is sent back. We will give you instructions and a return authorization.
To be eligible for return, items must be unused, in their original condition, and include all parts, accessories, documentation, and original packaging. Proof of purchase is required.
The following items may not be eligible for return:
- Custom, modified, or special order items
- Used or pre-owned equipment and tooling
- Items that have been installed, used, or damaged after delivery
- Items returned without our prior approval
Refunds
Once we receive and inspect a returned item, we will let you know whether the return is approved. Approved refunds are issued to the original payment method. Original shipping charges are not refunded unless the return is due to our error or a defective item.
Cancellations
Orders can be cancelled before they ship by contacting us. Once an order has shipped, it is handled as a return under this policy.
Contact Us
Alberth Aviation
Houston, TX
Phone: (832) 934-0055
Email: sales@alberthaviation.com